Privacy Policy
This Privacy Policy explains what information Switchin Lanez collects, how we use it, and the choices you have.
Information we collect
To provide bin cleaning service, we may collect:
- Contact information (name, phone, email)
- Service address
- Billing-related information
- Service preferences (plan, schedule, bin details)
- Trash collection information (provider and collection day)
- Customer communications
- Photos used for service and condition documentation
How we use your information
We use your information for:
- Scheduling and performing your service
- Payment processing
- Customer support
- Account administration
Payment information
Switchin Lanez does not directly store full credit-card numbers when secure third-party payment processors such as Stripe are used. Card details are handled by the payment processor using secure, tokenized processing.
How information is shared
Your information may be shared with service providers only as reasonably necessary to operate the service, process payments, communicate with customers, maintain the website, or comply with legal requirements. Switchin Lanez does not sell your personal information.
Photos
Photos are used for service documentation, condition documentation, quality assurance, and customer-service disputes. Photos are not used for public advertising or marketing unless you provide separate, optional consent.
Your choices & contact
To ask a privacy question or to review or correct your account information, contact Switchin Lanez at contactus@ohiocleanbins.com or 419-460-9052.